Lee Rowan's Gardenworld

2017 - Sadly I have to agree with a previous review. Had cause to deal with the owner (Jenny). Apart from over-hearing one of her male employees (30 odd, skinny with black greasy hair) criticise me while speaking to Jenny at the cashier's counter when they thought I couldn't hear (I had asked that they get their drivers to cover their loads as one drove past and a gust of wind covered my week-old Kluger with sand due to it not being covered) and they were derogatory in their comments of me. I'd imagine you'd be similarly upset if the same happened to one of your Lexuses Jenny! I find her extremely unapproachable and unfriendly.
Jenny, your customers prop you up. Don't have your staff make disparaging comments about your customers, and better still... crack a smile and be friendly every so often. It will draw more customers to your business, and not turn them away. I've since spent in excess of $6K at Heritage Gardens, Cherry Rd, Wyee, Poppies, Eden Gardens Pymble & Honeysuckle Mosman nurseries as a result. A sad indictment that I'd prefer to drive to Sydney instead! Your loss. Your other employees, aside from the aforementioned male, are extremely helpful and courteous... they're the ones saving your business Jenny.
Incidentally from your website..."If a competitor is offering a cheaper price on an identical item we will gladly match the price." This is misleading. You charge $20 odd for Yates Pest Oil spray while it is $9 at all Bunnings stores. When queried, there was NO offer of price matching but rather "Sorry...Bunnings buys in bulk, the price is as it is".